One WhatsApp number. Your whole team replying.
On the WhatsApp Business app, one phone holds the number and everyone else waits. With Comzun's shared inbox, every team member logs in with their own account and answers from the same number at the same time.
Individual logins, one number
Invite team members by email. Each person has their own login and role, works from the browser or the Android app, and replies as the business. You always know who said what.
Never answer the same customer twice
Assign chats to a person or a team. Unassigned chats are visible to everyone who should see them, and once a chat has an owner, others leave it alone.
- Online-first auto-assignment for new chats
- Teams for departments or branches
- Transfer a chat to another agent in one click
- Filters: mine, unassigned, unread, unreplied, closing soon
Context for every agent
Internal notes, the customer's custom fields and the full chat history sit next to the conversation, so a new agent can pick up where someone else stopped.
Works on the phone too
Install Comzun on Android from Google Play or add it to the iPhone home screen. Push notifications tell each agent about new messages in their chats.
Keep the owner's phone working
With Meta's coexistence feature, eligible numbers can stay on the WhatsApp Business app on the owner's phone while the team works in Comzun.
Frequently asked questions
How many agents can use one number?
Starter includes 3 team members, Pro 5, Business 10 and Enterprise 25. Pro, Business and Enterprise can add more.
Can agents see each other's chats?
Agents see the chats assigned to them and unassigned chats of their teams. Admins see all chats.
Is this the same as WhatsApp multi-device?
No. Multi-device links a few devices to one personal account. A shared inbox gives each team member their own login, assignment and permissions on the official API.
Your customers are already on WhatsApp.
Start free for 14 days. No card, no setup fee, Meta fees at cost.