Customer support on WhatsApp, organised
Your customers prefer WhatsApp to email and phone queues. Comzun gives your support team a shared inbox with clear ownership, so every question gets one answer, on time.
A queue, not a crowded phone
Every incoming message lands in the shared inbox. Filters for unread, unreplied and unassigned show what needs attention, and closed chats move out of the way until the customer writes again.
Clear ownership
Assign chats to agents or a support team. Agents only see their own queue, and admins can transfer conversations or review any chat.
Answer within the free window
Support replies inside 24 hours of the customer's message are free on WhatsApp. Comzun shows the time left on every chat and highlights the ones closing soon.
Instant first response
Welcome, away and keyword auto-replies acknowledge customers immediately, even outside your working hours.
Measure the team
Reports show messages received, sent, delivered and read, and the number of open chats.
Frequently asked questions
Can support and sales use the same number?
Yes. Create teams such as Sales and Support and route chats to each.
Do customers see which agent replied?
Customers see your business name. Inside Comzun your team sees which agent sent each reply.
Your customers are already on WhatsApp.
Start free for 14 days. No card, no setup fee, Meta fees at cost.