WhatsApp automation that answers at 3 am
Customers expect a quick answer. Comzun's automation replies the moment a message arrives, routes the chat to the right person and keeps your team focused on conversations that need a human.
Welcome message
Sent once, the first time a new customer writes to you. Use it to say hello, share your hours or ask what they need.
Away message and working hours
Set your working hours per day. Outside them, Comzun sends your away message (at most once every 12 hours per chat) so customers know when to expect a reply.
Keyword replies
Answer common questions automatically: when a message contains a keyword such as "price", "location" or "timing", Comzun sends the reply you wrote.
Automatic chat assignment
New conversations can be assigned automatically to the agent who is online and has the fewest open chats, or routed to a team.
What automation does not do
Comzun does not include a drag-and-drop chatbot builder. If you need menus, multi-step flows or a connection to your own system, Ozzun Solutions builds them as a custom service.
Frequently asked questions
How many auto-replies are included?
Starter includes 1,000 per month, Pro 3,000, Business 10,000 and Enterprise unlimited. The free trial includes 200.
Do automatic replies cost Meta fees?
Replies inside the 24-hour customer service window are free, and auto-replies are always answers to a customer's message.
Your customers are already on WhatsApp.
Start free for 14 days. No card, no setup fee, Meta fees at cost.