Every tool a busy WhatsApp number needs
Comzun runs on Meta's official WhatsApp Business Platform. Your whole team answers customers from one number, on the web and on their phones, with automation and campaigns built in.
Shared team inbox
All customer chats arrive in one inbox that every team member can open from a browser or the Android app. Filters for unread, unreplied, mine, unassigned and closing soon keep the queue under control.
- One WhatsApp number, many agents
- Internal notes that customers never see
- Close and reopen conversations
- Images, documents, voice notes and stickers
Chat assignment and accountability
Assign a chat to a person or a team, or let Comzun auto-assign new chats to the agent who is online and has the fewest open conversations. Every reply shows which team member sent it.
- Manual and online-first auto-assignment
- Teams for sales, support or branches
- Agents see only the chats assigned to them
- Admins see everything
Roles and permissions
Owners and admins have full control. Agents always reply to their chats and can be given extra roles: campaign manager, template manager, contact manager, automation manager, report viewer or billing manager.
Approved message templates
Build WhatsApp templates with variables, a header image or document, a footer and buttons, submit them to Meta and watch the approval status live. Templates you already made in WhatsApp Manager can be synced in.
Templates and the WhatsApp Business API →
Bulk campaigns
Send an approved template to a contact group or a CSV list in throttled batches. Contacts who have not opted in are skipped automatically, and every campaign shows queued, sent, delivered, read and failed counts.
Broadcast campaigns in detail →
Auto-replies and working hours
A welcome message for first-time customers, an away message outside your working hours, and keyword replies for common questions. Each plan includes a monthly number of automatic replies.
Contacts
Import contacts from CSV, organise them in groups, keep custom fields such as city or plan, and track marketing opt-in for every person.
The 24-hour window, made visible
WhatsApp lets businesses reply freely for 24 hours after a customer's last message; after that only paid templates can be sent. Every Comzun chat shows the time left and flags chats that are about to close, so you reply while it is free.
Live Meta cost tracking
Meta bills template messages directly to your own WhatsApp Business Account. Comzun shows what every chat and campaign costs in USD and PKR, lets you set a monthly budget and warns you before you cross it. We add no markup.
Keep your WhatsApp Business app
Eligible numbers can stay on the WhatsApp Business app on the owner's phone while the team works in Comzun (Meta's coexistence feature). Contacts and recent chat history come along.
Mobile app and notifications
Comzun installs on Android (Google Play) and as an app on iPhone, with a push notification for every new customer message.
Reports
See messages sent, delivered, read, failed and received, open chats and Meta spend for your workspace.
Frequently asked questions
Does Comzun use the official WhatsApp API?
Yes. Comzun works only with Meta's WhatsApp Business Platform (Cloud API). It does not use unofficial tools or WhatsApp Web automation.
Are Instagram and Messenger supported?
WhatsApp is live today. Instagram DMs and Facebook Messenger are coming to the same inbox; the inbox already has a filter for each app.
Is there a chatbot builder?
Not as a visual flow builder. Comzun includes welcome, away and keyword auto-replies. Custom chat flows can be built for you as a service.
Your customers are already on WhatsApp.
Start free for 14 days. No card, no setup fee, Meta fees at cost.