WhatsApp for online stores
Shoppers ask "where is my order?", "is size M available?" and "can I pay on delivery?" on WhatsApp. Comzun lets your whole support and sales team answer from your store's number.
Order questions, answered by the right person
New chats are auto-assigned to whoever is online. Agents keep notes such as the order number on the chat, so a colleague can continue without asking again.
Order confirmation and delivery updates
Create utility templates for order confirmation, dispatch and delivery, get them approved by Meta and send them to customers. For cash-on-delivery stores, a confirmation template before dispatch reduces failed deliveries.
Comzun does not have a one-click Shopify or WooCommerce app yet; automatic sending from your store is available as a custom integration by Ozzun Solutions.
Campaigns for sales and restocks
Send offers to opted-in customer groups with images and buttons, and see delivered and read counts. Contacts who did not opt in are skipped.
Leads from Instagram and Facebook ads
Click-to-WhatsApp ads open a chat with your number; that chat lands in the shared inbox and is saved as a contact for follow-up.
Know what WhatsApp costs you
Comzun shows Meta's charge for every template and campaign, in USD and PKR, with no markup.
Frequently asked questions
Does Comzun integrate with Shopify?
Not with a ready-made app today. We can connect your store as a custom project; until then templates can be sent from Comzun manually or as campaigns.
Can I reply to customers for free?
Yes, replies within 24 hours of the customer's last message are free on WhatsApp.
Your customers are already on WhatsApp.
Start free for 14 days. No card, no setup fee, Meta fees at cost.